Returns and Size Exchanges
Please try on the menstrual panties LUNA+ over your regular underwear.
You can return or exchange the size of unworn and unwashed products within 14 days.
For hygienic reasons, menstrual cups cannot be returned.
The process is very simple:
- Fill out this simple online form here.
- Send the product to us:
On the package/envelope, please include your full name. (If you have submitted the form above, nothing else is needed.)
A) Via Zásilkovna (https://www.zasilkovna.cz/odeslani):
Pickup Point:
Elektrocentrum (e-SITY.cz), HavlĂÄŤkĹŻv Brod, HornĂ 184,
https://www.zasilkovna.cz/pobocky/havlickuv-brod-horni-184
Phone and Email:
+420 737 547 537
info@thelunacare.com
B) Or send it to the following address via Czech Post:
LUNACUP s.r.o.
Beckovského 2045
HavlĂÄŤkĹŻv Brod
580 01
Czech Republic
Phone and Email:
+420 737 547 537
info@thelunacare.com
Return shipping costs are the responsibility of the customer.